Privacy Policy & Terms of Service

Effective Date: May 29, 2025

At Glowdermis, we are committed to protecting your privacy and providing a transparent experience when you use our website and services. This combined Privacy Policy and Terms of Service outlines how we collect, use, and safeguard your information, as well as the terms you agree to by accessing our services.

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1. Information We Collect

We collect personal information when you interact with us through our website or booking system. This may include:
    •    Name
    •    Email address
    •    Phone number
    •    Appointment and service history
    •    Information submitted via contact forms or email
    •    Google profile information (if signing in or booking with Google)

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2. How Your Information Is Used

We use your information to:
    •    Book and manage appointments
    •    Contact you about your services
    •    Customize your treatment experience
    •    Improve our website and service offerings
    •    Comply with legal obligations

We do not sell your data. Information may be shared only with trusted third-party providers (such as booking or calendar tools) essential for delivering our services.

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3. Data Security

Your information is stored securely and protected against unauthorized access or disclosure. Only authorized personnel have access to client data.

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4. Your Rights

You may request to view, update, or delete your personal information at any time. Contact us at glowdermisyyc@gmail.com to make a request.

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5. Terms of Service

By using our website or booking services, you agree to the following terms:
    •    Appointments may be changed or cancelled with at least 24 hours’ notice. Late cancellations or no-shows may incur fees.
    •    Payment is due at the time of service. Promotional pricing is subject to availability and cannot be combined unless stated.
    •    Services are for individuals aged 18+ unless otherwise approved.
    •    Treatments provided are cosmetic and do not replace professional medical advice or diagnosis.
    •    Glowdermis is not liable for any adverse outcomes resulting from undisclosed health conditions or failure to follow pre/post-care instructions.

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6. Changes to This Policy

We may update this policy and terms occasionally. Changes will be reflected on this page with an updated effective date.

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7. Contact Us

If you have questions or concerns about our privacy practices or terms, please contact:

📧 glowdermisyyc@gmail.com